One-stop service

In order to offer a complete service package, Van Eck produces a perfect product as well as an excellent service to go with it.
This service aims to minimise vehicle out-of-service times. The service team consists of highly qualified people who are committed to achieving maximum customer satisfaction. By maintaining good contact with our customers, we are able to provide a service tailored to their wishes and needs.

Service branches at A locations
Van Eck has two service branches at A locations; one in Lexmond, adjacent to the A27 motorway and one at Schiphol airport.
Our service branch in Lexmond is situated in modern business premises at a new location that can be easily accessed, in the direct vicinity of the Lexmond exit of the A27 motorway.
The branch at Schiphol airport is situated in the Truck World multi-tenant building. Truck World is a unique concept in the transport sector. It is a total solution for all transport issues customers have and involves eight different companies contributing their specialisation. Carriers can save a lot of time if they can deliver the truck combination or delivery van at a single address. The customer can choose from a complete range of transport-oriented activities.

A number of elements from the Van Eck Service programme:

Maintenance and repairs
Through close cooperation with our new hosting estate department in Beesd and the many years of experience in the field of bodyworks and chassis, the service package includes all repairs. We can also be of assistance in the field of refrigeration. The workshops are staffed with competent teams and include all the necessary equipment for the maintenance and repairs of all makes.

Motor vehicle tests
The authorised test facilities for motor vehicle tests meet the requirements of the government bodies. Van Eck is fully accredited for periodic motor vehicle testing (APK) of towed vehicles, STEK tests for refrigerating units and LPK tests for tail lifts. By combining motor vehicle tests with preventive periodic maintenance, turnaround times are kept to a minimum.

Changeovers
It is quite common to see a Van Eck bodywork outlive the life cycle of the truck itself. An environmentally sound option is to grant the bodywork a second life on a new truck. Each year, we change over numerous bodyworks, so that they can continue to do a perfect job. The changeover is often combined with a service overhaul of the trailer. The result is an entirely as-new combination at a clearly different investment tag.

Adjustments
We also excel in making adjustments to your vehicle. This includes shortening the existing bodywork, preparing the bodywork for a new application, installation of additional axles or fitting a tail lift.

Spray-painting and advertising
In Lexmond, Van Eck has a paint shop for touching up any damage or completely re-spraying the entire vehicle. In addition, we have a studio where we design and produce your text wording, house style and/or advertising messages for your vehicle.

Periodic maintenance
During the past years, Van Eck has been highly successful in the implementation of customer-specific periodic maintenance. A maintenance plan is prepared to ensure the fleet is and will remain in the best possible condition, entirely geared to the customer’s business requirements and schedule.
In addition to formal tests such as APK, LPK and STEK, periodic maintenance consists of checklist-based overhaul service programmes. There is of course the possibility to extend these tests with specific matters that are decisive to the success of your business operations.

Mobile service provision
Our mobile service provision enables service and repairs on site. As a result, out-of-service times and handling are reduced to a minimum, while continuity is secured to the maximum extent.

24-hour service
Since a breakdown or damage of equipment can occur at any time of the day, Van Eck can be reached day and night, 365 days a year. Our qualified team offers you a 24-hour service.
You can contact us on our general telephone numbers:

Van Eck Service and repairs (Lexmond)

T 0031 (0) 347 341 754
Van Eck Airport Services (Schiphol)
T 0031 (0) 20 405 45 57
Transfrigo Transport Refrigeration Systems 
T 0031 (0) 347 341 247
 
Collection and delivery service
For a completely carefree package, the service literally extends to your door. We are pleased to collect the vehicle at your company address and deliver it back to you once the work has been completed.

Leasing
Van Eck has a compact fleet with semi-trailers for lease, primarily aimed at providing replacement transport during the repair of vehicles of our regular customers.